terms and conditions
General terms and conditions of business
Information for consumers on distance selling contracts
and customer information for contracts in electronic commerce
§ 1 Scope
For business relations between us and the customer, the following General Terms and Conditions apply in the version valid at the time of the order for orders placed via the Internet shop.
§ 2 Conclusion of Contract
The presentation of our products on our website merely constitutes an invitation to the customer to submit a contractual offer.
By submitting an order, the customer submits an offer within the meaning of Section 145 of the German Civil Code (BGB). The customer receives confirmation of receipt of the order by email.
The contract with us is concluded when we accept the customer's offer in writing or in text form within 2 working days after sending the order. The time of receipt of the declaration of acceptance by the customer is decisive in this respect.
A working day is any calendar day that is not a Sunday or a national public holiday.
§ 3 Delivery, shipping costs, transfer of risk
Delivery is made at the shipping costs stated in each individual case. If the customer is a consumer, we always bear the shipping risk regardless of the shipping method. If the customer is a business, all risks and dangers of shipping are transferred to the customer as soon as we have handed over the goods to the commissioned logistics partner.
§ 4 Retention of title
The delivered goods remain our property until the purchase price has been paid in full.
§ 5 Payments
Only the payment methods shown to the customer during the ordering process are accepted.
§ 6 Liability for Defects
The statutory liability for defects applies.
§ 7 Information for consumers in distance selling contracts and customer information in electronic commerce contracts
a) We are not subject to any specific codes of conduct not mentioned above.
b) You can identify any input errors when placing your order during the final confirmation before sending your contract declaration and correct them at any time using the delete and change function before sending the order.
c) The essential characteristics of the goods we offer as well as the period of validity of limited offers can be found in the individual product descriptions on our website.
d) The language available for concluding the contract is German.
e) Complaints and claims for defects can be submitted to the address provided in the provider identification.
f) The contract text is not stored by us and is therefore not accessible to you as a customer after the contract has been concluded through us.
g) Information regarding payment, delivery or fulfillment can be found in the offer.
§ 8 Information on dispute settlement proceedings before a consumer arbitration board
We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.
§ 9 Miscellaneous
The contractual relationship between us and the customer as well as the respective terms and conditions are subject to the law of the Federal Republic of Germany. If the customer is a consumer, the statutory provisions and rights applicable to the protection of the consumer under the law of the state in which the consumer has his or her habitual residence, from which no deviation may be made by agreement, remain unaffected by this agreement. The application of the UN Convention on Contracts for the International Sale of Goods is excluded.
V SN 42